Privacy Policy

How Gallo Enterprise LLC DBA All Pro Overhead Doors protects your personal information

This Privacy Policy explains how Gallo Enterprise LLC DBA All Pro Overhead Doors ("All Pro", "we", "our", or "us") collects, uses, discloses, and safeguards personal information when you visit our website, request a quote, schedule service, or otherwise interact with us. We are committed to protecting the privacy of homeowners and residents who rely on us for garage door installation, repair, and maintenance services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please do not use our website or submit personal information to us.

Last updated: February 12, 2026

1. Who this Privacy Policy applies to

This Privacy Policy applies to personal information we collect from:

  • Homeowners and residents who request quotes or services from All Pro Overhead Doors
  • Visitors to our website and landing pages
  • Individuals who contact us by phone, text, email, or through online forms
  • Customers who purchase our products or services or schedule recurring maintenance

This Policy does not apply to information collected by third-party websites, tools, or services that may be linked to or integrated with our website. Those third parties have their own privacy policies, and we encourage you to review them separately.

2. Data controller and contact information

For the purposes of applicable data protection and privacy laws, the data controller responsible for your personal information is:

Gallo Enterprise LLC

DBA All Pro Overhead Doors
2501 Kiphen Road suite c,

Round Rock, TX 78665
Phone: (512) 284-7633
Email: [email protected]

If you have any questions about this Privacy Policy or how we handle your information, you may contact us using the details above.

3. Information we collect

We only collect information that we need to provide our services, respond to your requests, operate our business, and improve your experience. The types of information we may collect include:

3.1 Contact and identification information

  • Full name
  • Home address and service location address
  • Email address
  • Phone number or mobile number
  • Preferred method of contact

3.2 Service and property information

  • Details about your garage door, opener, or related equipment
  • Photos or videos you choose to share of your garage or driveway
  • Notes about past service history and preferred appointment times
  • Estimates, invoices, and records of services performed at your property

3.3 Payment and billing information

If you purchase services from us, we may collect payment-related information such as billing address and transaction details. In many cases, card payments are processed securely by third-party payment processors, and we do not store your full card number or security code on our systems.

3.4 Website and device information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and general location (city/region)
  • Device type, operating system, and browser type
  • Pages visited, links clicked, and time spent on the site
  • Referring websites or campaigns that led you to our site

3.5 Information from third parties

We may receive information about you from lead providers, advertising platforms, review sites, or social media channels when you choose to interact with us through those services. We treat this information in accordance with this Privacy Policy.

4. How we use your information

We use the information we collect for the following purposes, always with the goal of serving you better and operating responsibly:

  • To provide, schedule, and complete garage door installation, repair, and maintenance services at your property.
  • To respond to quote requests, service inquiries, and customer support messages.
  • To send appointment confirmations, reminders, updates, and follow-up messages.
  • To prepare and deliver estimates, invoices, receipts, and service records.
  • To personalize your experience and recommend services that may be relevant to your home.
  • To improve our website, marketing, and customer experience based on how visitors use our services.
  • To protect our business, our staff, and our customers from fraud, abuse, or unsafe activity.
  • To comply with legal obligations, resolve disputes, and enforce our agreements and policies.

We will not sell your personal information to third parties. We may, however, use your information for our own marketing and service-related communications, as described below, and subject to your choices and applicable laws.

5. Marketing, text messages, and email updates

We may use your contact information to send you service-related communications and occasional promotional messages about maintenance tips, seasonal offers, or new services that may be helpful for your home.

Where required by law, we will obtain your consent before sending marketing messages. You can opt out by messaging "Stop" any time by following the unsubscribe instructions in the message or by contacting us directly. Please note that we may still send you important service and account-related messages even if you opt out of marketing.

If you choose to receive text messages (SMS) from us, message and data rates may apply depending on your mobile carrier. You can stop receiving text messages by replying STOP or following the instructions provided in the message.

6. How we share your information

We share personal information only when it is necessary, appropriate, or legally required. We may share your information with:

  • Service technicians and staff who need the information to complete your service or respond to your request.
  • Trusted vendors and service providers who perform functions on our behalf, such as scheduling tools, payment processors, customer relationship management (CRM) systems, email and SMS providers, or marketing platforms.
  • Professional advisors such as accountants, auditors, or legal counsel, where necessary for our legitimate business purposes and as permitted by law.
  • Third parties in a business transfer, if we merge, sell, or transfer part or all of our business or assets; in such cases, your information may be transferred as part of that transaction.
  • Law enforcement or government authorities, when required by law, subpoena, court order, or when we believe disclosure is necessary to protect our rights, property, safety, or the safety of others.

When we share information with service providers, we require them to use your information only for the specific purpose of providing services to us and to handle your information in a manner consistent with this Privacy Policy and applicable laws.

7. Cookies, analytics, and similar technologies

Our website may use cookies and similar technologies to understand how visitors use our site, improve performance, and support our marketing efforts.

7.1 What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site remember your preferences, track activity, and provide certain features.

7.2 Types of cookies we may use

  • Essential cookies that are necessary for the website to function properly and for you to navigate and use features.
  • Performance and analytics cookies that help us understand how visitors interact with our site, so we can improve layout, content, and user experience.
  • Advertising and remarketing cookies (where used) that help us deliver relevant ads and measure the results of our marketing campaigns.

7.3 Your cookie choices

Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. If you choose to disable cookies, some features of our website may not function as intended, but you will still be able to access our core information and contact us for services.

8. How we protect and retain your information

We use a combination of administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These measures may include secure systems, access controls, staff training, and partnerships with reputable third-party providers.

However, no security system is completely foolproof, and we cannot guarantee absolute security of information transmitted to or stored by us. You are responsible for taking reasonable steps to protect your own devices and accounts.

8.1 Data retention

We retain personal information only for as long as needed to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The exact retention period may vary depending on the type of information and applicable law, but generally includes:

  • Service records and invoices retained for business and tax purposes.
  • Contact and service history retained to support warranties, follow-up service, and customer care.
  • Website analytics data retained for a limited period to analyze trends and improve our services.

9. Your privacy rights and choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request that we correct inaccurate or incomplete information.
  • Request that we delete certain personal information, subject to legal and business requirements.
  • Object to or restrict certain types of processing, including direct marketing.
  • Withdraw consent where we rely on your consent to process information.
  • Receive a copy of certain information in a portable format, where applicable.

To exercise any of these rights, please contact us using the details provided in the "Contact us" section below. We may need to verify your identity before responding to certain requests, and some requests may be subject to legal limitations.

If you are located in a region with specific privacy laws (such as certain U.S. states or countries), you may have additional rights or options. Nothing in this Privacy Policy is intended to limit those rights where they apply.

10. Children’s privacy

Our services are intended for adult homeowners and residents. We do not knowingly collect personal information from children under the age of 13 (or other age as defined by local law) without appropriate parental consent.

If you believe that a child has provided us with personal information without appropriate consent, please contact us immediately. We will take steps to review and delete such information as required by applicable law.

11. International data transfers

All Pro Overhead Doors primarily serves customers within the United States. However, some of our third-party providers may process or store information on servers located in other countries.

Where such transfers occur, we take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws, which may include the use of contractual protections or other appropriate safeguards.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as by email or a website banner).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes are posted will signify your acceptance of those changes, as permitted by law.

13. Jurisdiction and governing law

This Privacy Policy is intended to comply with applicable privacy and data protection laws in the jurisdictions where we operate. To the extent permitted by law, any disputes arising out of or relating to this Policy or our handling of your information will be governed by the laws of the state in which All Pro Overhead Doors is headquartered, without regard to its conflict of law rules.

14. How to contact us about privacy

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, you can reach us at:

All Pro Over Doors
2501 Kiphen Road Suite C,

Round Rock, TX 78665
Phone: (512) 284-7633
Email: [email protected]

When you contact us, please include your name, contact details, and a brief description of your request so we can assist you efficiently.